How We Deliver

In Part 1 we did the hardest work, which was deciding whether to go at all. If you are here, you walked the Four-Wall Test and at least one wall is real. You can name it, you can quantify what it is costing you and you can point to the lever you expect to move.

Direct and automated electronic invoice exchange pathways configured via D365.

1: What is Dynamics 365 Vendor Collaboration? The Vendor Collaboration module in Microsoft Dynamics 365 is a secure, self-service portal that transforms vendor relationships from a manual, error-prone process into a streamlined, transparent workflow. Instead of relying on endless emails and phone calls, vendors are granted limited, direct access to your D365 system to perform a variety of tasks, including:

Part 1: The Case Merchants Keep Getting Wrong

Salesforce publishes impressive success statistics. But practitioners who work in the field know a different reality. Implementation failure rates in CRM projects broadly, and Salesforce specifically, remain stubbornly high. Depending on which research you reference, somewhere between 30 and 70 percent of CRM implementations fail to deliver their intended business outcomes.

Most companies know their Salesforce implementation is not working the way it should. What they rarely know is exactly how much it is costing them.