KUDO provides an interpretation service that matches its clients with the perfect interpreters for meetings, webinars, and events on demand. It combines human and AI power into multilingual solutions that enable people to communicate effortlessly in any language, wherever they are.
KUDO is sourced from a network of 12,000 vetted interpreters specializing in 200+ spoken and sign languages that match your subject matter expertise. It provides hourly pricing and an online payment system, allowing the purchase to be made in less than 3 minutes. The KUDO team helps host smooth multilingual meetings and events, from sound check to interpretation set-up. It also takes care of the details, so you can focus on connecting and collaborating with your global audience.
KUDO’s communication platform faced multifaceted challenges that impede seamless user experiences and efficient service delivery.
The initial adoption of Elasticsearch yielded suboptimal results, as the dataset lacked the scale necessary to leverage its full capabilities, incurring unnecessary costs. Additionally, the integration of a third-party library, Zoom_rb ruby gem, presented limitations in handling error codes, negatively impacting user interactions and lacking support for interpretation during Zoom webinars. The reliance on live interpreters proved problematic due to occasional unavailability, requiring manual intervention. Furthermore, the integration of calendar systems posed difficulties with existing plugins, failing to meet the customization needs for interpreters’ schedules. Addressing these challenges was pivotal to enhancing the platform’s effectiveness and user satisfaction.
Considering the challenges and limitations, we decided to implement our expertise that aligns with the KUDO platform’s stable and seamless working.
.svg)
AI Interpretation revolutionized language barriers, offering a consistent and reliable solution. Users enjoy effortless communication as AI seamlessly facilitates interpretation, promoting inclusivity and expanding collaboration opportunities on the platform.
Support for multiple languages on the platform is a game-changer. Users experience a globalized communication environment, fostering diverse interactions and breaking down language barriers for a truly inclusive collaborative experience.
The result was a smoother experience for users interacting with Zoom through our platform due to which the user enjoyed the calls and webinars in the best possible manner.
The processes are more simplified and well-integrated with interpreters and clients. Streamlined workflows and integrated features contribute to a seamless experience, empowering users with accessible and straightforward operations.
Take the first step towards a brighter future and supercharge your business with cutting-edge technologies, expert guidance, and unparalleled support.
.webp)
.png){kind=logo}
